Interview Q&A
How long have you been in business?
Westbrook Stevens, LLC has been around since 2001, before that it was Innovative Resources and Systems (IRaS), and before that it was Tennessee Innovations (From 1985). IRaS is now a Service Disabled Veteran Owned Small Business.
What is your primary product or service?
We provide consulting and support services, training, and we sell Microsoft products at a big discount.
Support Service - Change Management, Project Management, Business Analysis, Industrial Engineering, Systems Engineering, Lean, Business Process Improvement, Team Facilitation (Problem Solving, Project Lessons Learned, Process Improvement, Conflict Resolution, etc.), Process and Market Modeling, Records/Information Management, Business Intelligence, Technical Writing, Proposal and Grant Management.
Training Support - Project Management (Basic and Advanced, IT, Technical and Business, Program Management, PMP), Business Analysis (Basic and Advanced), Excellent Management (Leadership, Culture, Customer Focus, Team Building, Problem Solving, Change Management, and Performance Management), Microsoft Software Use (Word, Excel, Project, etc.)
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Founder Craig A. Stevens has been a consultant since 1985 and has worked for over one hundred companies and twenty five states. This is a partial listing of the past and current employers/clients (Many are not listed):
1. AI Signal Research, Inc.,
2. American Accessories, Inc.,
3. American Air Filter Company,
4. American Management Association (AMA),
5. Agknowledge Magazine,
6. Barid Ward Printing Company,
7. Bechtel International,
8. BellSouth Business Systems,
9. Business Process Improvement Professionals Ltd.,
10. Carrier Corporation –Allied Products,
11. Christ Church Nashville,
12. Clarksville Tennessee Department of Electricity,
13. Clubcar Golf carts, Inc.,
14. C.N.A. Insurance,
15. Department of Children Services,
16. Dowell,
17. DuPont,
18. First National Bank of Clarksville Tennessee,
19. George Mason University,
20. Givere Chocolatier,
21. Gresham, Smith and Partners,
22. Heil, Inc.,
23. Holiday Inn,
24. Ingram Barge Company,
25. LAW Engineering, Inc.,
26. Lawrence Livermore National Laboratory,
27. Life of Victory Christian Ministries,
28. Lockheed Martin, Inc. (multiple sites and organizations),
29. Los Alamos National Laboratory, Plutonium Facility,
30. MARCA (Japanese Parent Company of Panasonic),
31. Martin Marietta, Inc. (multiple sites and organizations)Metropolitan Nashville City Government,
32. Metropolitan Nashville Department of Personnel,
33. Metropolitan Nashville Domestic Violence Center,
34. Metropolitan Nashville Water and Sewer Services Department,
35. MobileComm Telecommunications,
36. MTM Association,
37. Murray State University, Kentucky,
38. NASA, National Aeronautics and Space Administration,
39. Nashville International Studios,
40. Nashville State Tech,
41. National Women’s Health Information Center, Washington D.C.,
42. Oak Ridge Methodist Medical Center,
43. Oak Ridge National Laboratory (many organizations),
44. Padgett Thompson,
45. Paducah (Kentucky) Gaseous Diffusion Plant,
46. Pellissippi State Technical Community College, Knoxville, Tennessee,
47. Pacific Western Technologies, Ltd.,
48. Pragmatics, Inc.,
49. Precision Tubular Heater Corporation,
50. Rockwell International, Inc., Denver, Colorado,
51. Savannah River Laboratory, South Carolina,
52. Sears Services Group, Chicago, Illinois,
53. Schneider Services International, Inc.,
54. Science Applications International Corporation (SAIC),
55. Smithfield Industries, Inc.,
56. St. Mary’s Medical Center, Knoxville, Tennessee,
57. Sverdrup Technology, Inc.,
58. Tennessee Department of Children’s Services,
59. Tennessee Metal Works,
60. Tennessee Quality Award,
61. Trevecca University,
62. Tennessee Valley Authority (TVA),
63. TEPRO, Inc.Ultimate Earth Inc.,
64. The United Methodist Church, General Board of Discipleship,
65. University of Phoenix, Nashville,
66. University of Alabama, Huntsville,
67. University of Tennessee, Knoxville,
68. University of Tennessee, Nashville,
69. University of Tennessee Space Institute, Tullahoma,
70. Tucker Steel Company,
71. Union Carbide Corporation,
72. U.S. Air Force Civil Engineering, Air Mobility Command,
73. U.S. Army Corps of Engineering,
74. U.S. Army South Eastern Region,
75. U.S. Department of Energy (DOE) - Headquarters, Washington D.C.,
76. US DOE – Chicago Operations Office,
77. US DOE – Fernald Ohio Operations,
78. US DOE – Office of Scientific and Technical Information (OSTI),
79. US DOE – Oak Ridge Operations (all sites, Tennessee, Ohio, and Kentucky),
80. US DOE – Rocky Flats Colorado,
81. U.S. GAO and OMB,
82. US Navy,
83. Vanderbilt University,
84. Vanderbilt University Medical Center,
85. Veteran's Restoration Ministry,
86. Westinghouse, Inc….
How do you differentiate yourself from other businesses in your category and area?
We are small with a number of resources to call on if needed. This means we can work fast, we take quality personally, we care about the relationships, and we have low overhead (inexpensive when comparied to larger companies).
How many locations do you have and do you have plans to expand?
Just Nashville but we do travel.
Provide detailed directions to your location
N/A
What type of payments do you accept?
Credit Cards, Invoices/Checks, Gold/Silver Coins of the Realm, and Cash
Which areas do you service?
World Wide
Who owns your company or runs daily operations?
Woman Owned
What are your hours of operation?
24/7 Depending on Client
Contact WESTBROOK STEVENS, LLC:
